Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to safeguarding your personal data and your privacy.

This Privacy Policy outlines how we collect and store the information you provide through the website Ruhig Finlore (the “website”).

These principles will be upheld:

• To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of your personal data. That’s why we created our website. To achieve this, we use various methods and procedures to give you clear, relevant information about how personal data is used.

If we determine that you need specific details, we’ll provide them at the appropriate date and time.

We are pleased to answer any questions you may have and to provide any clarifications you may require regarding any limitations imposed by law. You can reach us by email at the following address: info@ruhig-finlore.com

• Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and provision of the Services; meeting regulatory and legal obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process your personal data to better understand your individual preferences and needs.

• Use essential tools to protect your rights in relation to personal data:

To support the exercise of your rights, we have robust processes in place. Contact us anytime to request access to your personal data. We can correct or delete it, and restrict or cease processing for specific or broader purposes. We can also transfer your information to you or to a third party. We will make every effort to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we remain committed to continually applying a range of robust measures and safeguards to ensure your personal data is appropriately protected.

Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy explains what personal data the company collects about natural persons, how it is processed and shared with third parties, and how it is secured.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of other information we hold or are able to access.

The Policy defines “processing” as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect information from individuals under 18, nor do we knowingly permit them to use our services. If we learn that we have collected information from a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you access our services and channels or visit our website, we collect personal data. We may request your personal data in certain situations. We also collect personal data by analysing how you use our services and channels, or from information provided by our third-party partners.

3. No obligation to provide personal data to the company and the potential consequences.

You are not required to provide us with any personal data. However, in certain circumstances, not providing it may limit our ability to deliver services or restrict users' access to the website. In such cases, we may be unable to fulfil your request.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log and traffic data (including IP address, the date and time of access), your selected language settings, software crash logs, the type of browser used, as well as information about the device you use. This information is non-personal and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

Personal data you provide directly to third-party platforms to facilitate transactions: this information includes your full name, address, telephone number, and email address.

5. Legal basis and purposes for the processing of personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot process personal data relating to you. The legal grounds on which the company may rely to process your personal data include:

• You have provided your consent to the processing of your personal data for one or more purposes. This applies, for example, when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The Company or third parties may need to process data to pursue their legitimate interests. For example, to improve our services or to defend legal claims.
• Processing must comply with a legal obligation.

Contact us by email for further details on the processing required to protect legitimate interests.

Below is a list of reasons and legal bases for our use of the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party service providers that support us, such as hosting and storage vendors, as well as with partners that perform user experience analytics.

You may also ask us to share specific personal data with third-party trading platforms. In such cases, we will transmit the personal data you have provided to us to those third-party platforms. Their use of your personal data is governed by their respective privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide the Company with the resources needed to enhance and improve the products and services it offers its customers

When it is necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other competent authorities.

We may also share your personal data with potential investors, buyers, or company lenders, as well as with other entities in our corporate group, if a transaction occurs (including the transfer or sale of assets belonging to our company or any group company), or as part of any merger, restructuring, consolidation, or bankruptcy involving our company or any other business in the group.

7. Cookies and Third-Party Services

We may use third-party services, including advertising providers and analytics companies. These partners may also use cookies or similar technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing habits to enhance your experience, remember your settings, and tailor products and services you may enjoy. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and expire shortly after you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after your browser is closed. They help the website recognise you as a returning user and enable you to easily return to the site.

Types of cookies:

We may use them depending on their purpose:

Cookies are blocked or removed

To block or delete cookies, you'll need to adjust your browser's settings. Below are links to guides for several widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please be aware that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as is necessary to fulfill the purposes of processing, as described in this policy, or for longer periods where permitted by applicable laws, regulations, internal policies, and any applicable orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

We routinely review the Personal Data we retain to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Your personal information may be transferred to other countries (i.e., to a third country other than the one in which you reside) or to international organizations or jurisdictions. Company takes all necessary steps to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has found to ensure an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
• The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We implement appropriate organizational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We do not guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

If we are subject to legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, including competent public authorities. In these circumstances, we cannot control the measures those third parties use to protect your personal data.

Personal data cannot be transmitted over the Internet with complete security. The Company cannot guarantee the security of personal data you send to us via the Internet.

11. Hyperlinks to third-party websites and external resources

The website may include links to third-party websites and applications. These sites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal data by these third-party services. This Policy does not apply to activities carried out on such sites or apps.

When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use them. We also advise providing any personal data directly to them.

12. Updates to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated policy on our website. In addition, when we implement material changes, we will attempt to inform you through methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any changes will take effect upon publication of the revised policy.

13. Your rights regarding the processing of your personal data

You are entitled to ask us to verify the accuracy of the personal data collected about you, to correct any errors, and to delete any personal data that we do not require. You may also restrict the scope and types of processing applied to your personal information.

If you are a resident of the EEA, please refer to this page:

You can exercise these rights with respect to the personal data you provide. To make a request, please send an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are accurate, you may access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. Upon request, the data will be made available to you electronically.

The right to access personal data may not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company is authorised to correct inaccurate personal data. You are entitled to request that any incomplete personal data relating to you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be deleted to comply with the company's legal obligations.

This right does not apply where the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can request that the company restrict the processing of your personal data.

If you request that processing of personal data be restricted, personal data may be retained only with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not altered in any way by exercising your right to data portability. The right to data portability does not adversely affect the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or by third parties. This includes profiling based solely on those legitimate interests. We may continue processing only if we can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may lodge an appeal with the supervisory authority established by a Member State to safeguard individuals' fundamental rights regarding the processing of personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding personal data about you, as outlined in section 13 of this document

We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and number of requests. Within one month of receipt, we will inform you of any extension and the reasons for it.

Provided it does not conflict with the provisions of Section 13 of the law, information you request pursuant to your rights under Section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or notifying you of the action requested. We may also decline to act.

If we have doubts about the identity of the individual who submitted your request, the company might request additional information to verify your identity and process the request.